Entwicklerinformationen
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| request-tracker3.6 | Extensible trouble-ticket tracking system | Mehr ... |
Request Tracker (RT) is an enterprise-grade ticketing system which
enables a group of people to intelligently and efficiently manage
tasks, issues, and requests submitted by a community of users. It
features a web, email and command-line interfaces (see the package
rt3.6-clients).
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This is the 3.6 series of RT, it can be installed alongside the 3.4
series without any problems.
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Written in object-oriented Perl, RT is a high-level, portable,
platform independent system that eases collaboration within
organizations and makes it easy for them to take care of their
customers.
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RT manages key tasks such as the identification, prioritization,
assignment, resolution and notification required by
enterprise-critical applications including project management, help
desk, NOC ticketing, CRM and software development.
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| rt3.6-apache2 | Apache 2 specific files for request-tracker3.6 | Mehr ... |
This package provides various configuration files and manages the
necessary dependencies for running request tracker (RT) version 3.6
on the Apache 2 web server.
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See the 'request-tracker3.6' package for further information.
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| rt3.6-clients | Mail gateway and command-line interface to request-tracker3.6 | Mehr ... |
Install this package onto the mail server so it can inject tickets into
request-tracker3.6 using rt-mailgate.
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Install it onto any machine on which you want to use the 'rt'
command-line interface.
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See the 'request-tracker3.6' package for further information.
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| rt3.6-db-mysql | MySQL database backend for request-tracker3.6 | Mehr ... |
This package provides dependencies and dbconfig-common support for
using Request Tracker version 3.6 with a MySQL database.
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| rt3.6-db-postgresql | PostgreSQL database backend for request-tracker3.6 | Mehr ... |
This package provides dependencies and dbconfig-common support for
using Request Tracker version 3.6 with a PostgreSQL database.
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| rt3.6-db-sqlite | SQLite database backend for request-tracker3.6 | Mehr ... |
This package provides dependencies and dbconfig-common support for
using Request Tracker version 3.6 with a local SQLite (version 3) database.
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