Entwicklerinformationen
|
| request-tracker3.8 | Extensible trouble-ticket tracking system | Mehr ... |
Request Tracker (RT) is an enterprise-grade ticketing system which
enables a group of people to intelligently and efficiently manage
tasks, issues, and requests submitted by a community of users. It
features a web, email and command-line interfaces (see the package
rt3.8-clients).
.
This is the 3.8 series of RT, it can be installed alongside the 3.4
and 3.6 series without any problems.
.
Written in object-oriented Perl, RT is a high-level, portable,
platform independent system that eases collaboration within
organizations and makes it easy for them to take care of their
customers.
.
RT manages key tasks such as the identification, prioritization,
assignment, resolution and notification required by
enterprise-critical applications including project management, help
desk, NOC ticketing, CRM and software development.
|
| rt3.8-apache2 | Apache 2 specific files for request-tracker3.8 | Mehr ... |
This package provides various configuration files and manages the
necessary dependencies for running request tracker (RT) version 3.8
on the Apache 2 web server.
.
See the 'request-tracker3.8' package for further information.
|
| rt3.8-clients | Mail gateway and command-line interface to request-tracker3.8 | Mehr ... |
Install this package onto the mail server so it can inject tickets into
request-tracker3.8 using rt-mailgate.
.
Install it onto any machine on which you want to use the 'rt'
command-line interface.
.
See the 'request-tracker3.8' package for further information.
|
| rt3.8-db-mysql | MySQL database backend for request-tracker3.8 | Mehr ... |
This package provides dependencies and dbconfig-common support for
using Request Tracker version 3.8 with a MySQL database.
|
| rt3.8-db-postgresql | PostgreSQL database backend for request-tracker3.8 | Mehr ... |
This package provides dependencies and dbconfig-common support for
using Request Tracker version 3.8 with a PostgreSQL database.
|
| rt3.8-db-sqlite | SQLite database backend for request-tracker3.8 | Mehr ... |
This package provides dependencies and dbconfig-common support for
using Request Tracker version 3.8 with a local SQLite (version 3) database.
|
