Entwicklerinformationen
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| request-tracker3.6 | Extensible trouble-ticket tracking system | Mehr ... |
Request Tracker (RT) is an enterprise-grade ticketing system which
enables a group of people to intelligently and efficiently manage
tasks, issues, and requests submitted by a community of users. It
features a web, email and command-line interfaces (see the package
rt3.6-clients).
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This is the 3.6 series of RT. It can be installed alongside the 3.4
series without any problems. However, since RT 3.4 is no longer available
in Debian, you are recommended to switch to RT 3.6.
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Written in object-oriented Perl, RT is a high-level, portable,
platform independent system that eases collaboration within
organizations and makes it easy for them to take care of their
customers.
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RT manages key tasks such as the identification, prioritization,
assignment, resolution and notification required by
enterprise-critical applications including project management, help
desk, NOC ticketing, CRM and software development.
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This package supports three database types out of the box: MySQL,
PostgreSQL and SQLite. In order to support a zero-configuration install,
SQLite will be used by default, but is not recommended for production
use. Please see /usr/share/doc/request-tracker3.6/NOTES.Debian for more
details and consider installing rt3.6-db-postgresql or rt3.6-db-mysql at
the same time as this package. |
| rt3.6-apache | Apache 1 specific files for request-tracker3.6 | Mehr ... |
This package provides various configuration files and manages the
necessary dependencies for running request tracker (RT) version 3.6
on the Apache 1 web server.
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See the 'request-tracker3.6' package for further information.
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| rt3.6-apache2 | Apache 2 specific files for request-tracker3.6 | Mehr ... |
This package provides various configuration files and manages the
necessary dependencies for running request tracker (RT) version 3.6
on the Apache 2 web server.
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See the 'request-tracker3.6' package for further information. |
| rt3.6-clients | Mail gateway and command-line interface to request-tracker3.6 | Mehr ... |
Install this package onto the mail server so it can inject tickets into
request-tracker3.6 using rt-mailgate.
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Install it onto any machine on which you want to use the 'rt'
command-line interface.
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See the 'request-tracker3.6' package for further information. |
| rt3.6-db-mysql | MySQL database backend for request-tracker3.6 | Mehr ... |
This package provides dependencies and dbconfig-common support for
using Request Tracker version 3.6 with a MySQL database.
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| rt3.6-db-postgresql | PostgreSQL database backend for request-tracker3.6 | Mehr ... |
This package provides dependencies and dbconfig-common support for
using Request Tracker version 3.6 with a PostgreSQL database.
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| rt3.6-db-sqlite | SQLite database backend for request-tracker3.6 | Mehr ... |
This package provides dependencies and dbconfig-common support for
using Request Tracker version 3.6 with a local SQLite (version 3) database.
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This package will be pulled in by default by request-tracker3.6, but SQLite
is not recommended for production use. Please see
/usr/share/doc/request-tracker3.6/NOTES.Debian for more details and
consider installing rt3.6-db-postgresql or rt3.6-db-mysql instead of this
package.
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