| Beschreibung |
Request Tracker (RT) is a ticketing system which
enables a group of people to intelligently and efficiently manage
tasks, issues, and requests submitted by a community of users. It
features web, email, and command-line interfaces (see the package
rt3.8-clients).
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This package provides the 3.8 series of RT. It can be installed alongside
the 3.6 series without any problems.
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RT is a high-level, portable, platform independent system that eases
collaboration within organizations and makes it easy for them to take care
of their customers.
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RT manages key tasks such as the identification, prioritization,
assignment, resolution, and notification required by
enterprise-critical applications, including project management, help
desk, NOC ticketing, CRM, and software development.
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This package provides dependencies and dbconfig-common support for
using Request Tracker version 3.8 with a MySQL database.
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