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Entwicklerinformationen
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| request-tracker3.8 | extensible trouble-ticket tracking system | Mehr ... |
Request Tracker (RT) is a ticketing system which
enables a group of people to intelligently and efficiently manage
tasks, issues, and requests submitted by a community of users. It
features web, email, and command-line interfaces (see the package
rt3.8-clients).
.
This package provides the 3.8 series of RT. It can be installed alongside
the 3.6 series without any problems.
.
RT is a high-level, portable, platform independent system that eases
collaboration within organizations and makes it easy for them to take care
of their customers.
.
RT manages key tasks such as the identification, prioritization,
assignment, resolution, and notification required by
enterprise-critical applications, including project management, help
desk, NOC ticketing, CRM, and software development.
.
This package provides the core of RT.
.
This package supports three database types out of the box: MySQL,
PostgreSQL and SQLite. In order to support a zero-configuration install,
SQLite will be used by default, but is not recommended for production
use. Please see /usr/share/doc/request-tracker3.8/NOTES.Debian for more
details and consider installing rt3.8-db-postgresql or rt3.8-db-mysql at
the same time as this package.
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| rt3.8-apache2 | Apache 2 specific files for request-tracker3.8 | Mehr ... |
Request Tracker (RT) is a ticketing system which
enables a group of people to intelligently and efficiently manage
tasks, issues, and requests submitted by a community of users. It
features web, email, and command-line interfaces (see the package
rt3.8-clients).
.
This package provides the 3.8 series of RT. It can be installed alongside
the 3.6 series without any problems.
.
RT is a high-level, portable, platform independent system that eases
collaboration within organizations and makes it easy for them to take care
of their customers.
.
RT manages key tasks such as the identification, prioritization,
assignment, resolution, and notification required by
enterprise-critical applications, including project management, help
desk, NOC ticketing, CRM, and software development.
.
This package provides various configuration files and manages the
necessary dependencies for running request tracker (RT) version 3.8
on the Apache 2 web server.
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| rt3.8-clients | mail gateway and command-line interface to request-tracker3.8 | Mehr ... |
Request Tracker (RT) is a ticketing system which
enables a group of people to intelligently and efficiently manage
tasks, issues, and requests submitted by a community of users. It
features web, email, and command-line interfaces (see the package
rt3.8-clients).
.
This package provides the 3.8 series of RT. It can be installed alongside
the 3.6 series without any problems.
.
RT is a high-level, portable, platform independent system that eases
collaboration within organizations and makes it easy for them to take care
of their customers.
.
RT manages key tasks such as the identification, prioritization,
assignment, resolution, and notification required by
enterprise-critical applications, including project management, help
desk, NOC ticketing, CRM, and software development.
.
This package provides support for injecting tickets into Request Tracker
from a mail server via rt-mailgate. It may be installed onto any
machine where you want to use the "rt" command-line interface.
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| rt3.8-db-mysql | MySQL database backend for request-tracker3.8 | Mehr ... |
Request Tracker (RT) is a ticketing system which
enables a group of people to intelligently and efficiently manage
tasks, issues, and requests submitted by a community of users. It
features web, email, and command-line interfaces (see the package
rt3.8-clients).
.
This package provides the 3.8 series of RT. It can be installed alongside
the 3.6 series without any problems.
.
RT is a high-level, portable, platform independent system that eases
collaboration within organizations and makes it easy for them to take care
of their customers.
.
RT manages key tasks such as the identification, prioritization,
assignment, resolution, and notification required by
enterprise-critical applications, including project management, help
desk, NOC ticketing, CRM, and software development.
.
This package provides dependencies and dbconfig-common support for
using Request Tracker version 3.8 with a MySQL database.
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| rt3.8-db-postgresql | PostgreSQL database backend for request-tracker3.8 | Mehr ... |
Request Tracker (RT) is a ticketing system which
enables a group of people to intelligently and efficiently manage
tasks, issues, and requests submitted by a community of users. It
features web, email, and command-line interfaces (see the package
rt3.8-clients).
.
This package provides the 3.8 series of RT. It can be installed alongside
the 3.6 series without any problems.
.
RT is a high-level, portable, platform independent system that eases
collaboration within organizations and makes it easy for them to take care
of their customers.
.
RT manages key tasks such as the identification, prioritization,
assignment, resolution, and notification required by
enterprise-critical applications, including project management, help
desk, NOC ticketing, CRM, and software development.
.
This package provides dependencies and dbconfig-common support for
using Request Tracker version 3.8 with a PostgreSQL database.
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| rt3.8-db-sqlite | SQLite database backend for request-tracker3.8 | Mehr ... |
Request Tracker (RT) is a ticketing system which
enables a group of people to intelligently and efficiently manage
tasks, issues, and requests submitted by a community of users. It
features web, email, and command-line interfaces (see the package
rt3.8-clients).
.
This package provides the 3.8 series of RT. It can be installed alongside
the 3.6 series without any problems.
.
RT is a high-level, portable, platform independent system that eases
collaboration within organizations and makes it easy for them to take care
of their customers.
.
RT manages key tasks such as the identification, prioritization,
assignment, resolution, and notification required by
enterprise-critical applications, including project management, help
desk, NOC ticketing, CRM, and software development.
.
This package provides dependencies and dbconfig-common support for
using Request Tracker version 3.8 with a local SQLite (version 3) database.
.
This package will be pulled in by default by request-tracker3.8, but SQLite
is not recommended for production use. Please see
/usr/share/doc/request-tracker3.8/NOTES.Debian for more details and
consider installing rt3.8-db-postgresql or rt3.8-db-mysql instead of this
package.
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